The

Venetian Terrace

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DORSODURO

Practical information for arranging your stay at the Venetian Terrace

Rate information

A discounted rate will be applied for any additional time period beyond a 2 weeks' stay.  Please inquire.

Rates shown are for 1-2 guests. For additional guests, add 20 euros per night per guest for the duration of the reservation. 4 guests maximum. See meet and greet below for additional information.

Please see our Rates section for more information.

Checking in and out

Check out time is 10 AM (GMT+1 hour) and Check-in time is 2 PM or after.

Should a 2 night rental availability gap already exist between 2 bookings, a 2 night stay can be considered.

All 2 night bookings will be charged at the appropriate nightly rate, plus a 90 euro housekeeping fee.

Should we be unable to accommodate your desired dates, we can recommend several other excellent rentals all within a couple of minutes' walk from our apartment.

Terms, conditions and rates are subject to change without notice.

Linen & cleaning

All prices include bed linens and towels, and final cleaning.  For stays over one week linens and towels will be replaced and the apartment will be fully cleaned. This service can be provided more often for an additional charge.

Meet & Greet - Housekeeping 

This service is provided by our friendly, English-speaking management company who has an office just a minute's walk away. For a fee of 60 euros for 1-2 guests (75 euros after 8 pm), payable at the time, a charming representative will meet you at a pre-arranged location, guide you to our apartment and show you around, explaining how things work and answering any questions that you might have. For 3-4 guests, the fee would become 75 euros (90 euros after 8PM).

Amenities / Domestic Items 

We try to provide most domestic items (such as washing powder, dishwasher tablets, toilet rolls, washing up liquid, etc) and culinary items (such as oil, vinegar, salt, herbs etc). These items are not officially ‘included’ and we don’t guarantee that everything will be available all the time. Please replace/contribute what you use during your stay for the benefit of the following guests.

Payment

Rental fees are payable; In euros, directly to our bank account OR In US dollars, using credit card through PayPal account, from any currency (subject to currency exchange rate and PayPal transaction fees). Direct Deposit from outside of the EU, add 15 euro bank transaction fee. Contact us for current bank account rate of exchange.

Deposit

A deposit of 25% the cost of your stay is due at the time of our confirmation of your visit.  The remaining costs are due 8 weeks prior to your arrival at our apartment.  Should your booking be within the 8 weeks of your planned trip, the full rental amount will be due immediately.

Cancellations

For cancellations made more than 60 days before your arrival date we will, without prejudice make every effort to re-let the property and refund your money, less a 100 euro administration charge.  For guest cancellations less than 60 days ahead of your arrival date, the entire rental costs will be subject to forfeiture although, again, we will do our utmost to re-book the apartment.  Travel insurance is well advised for all bookings and required for bookings of 14 days or longer.

In the unlikely event that ‘The Venetian Terrace, Dorsoduro’ becomes unavailable due to circumstances beyond our control, we will refund your entire rental costs and work diligently to try and offer you excellent suitable alternatives within our immediate neighbourhood.

No Smoking or pets

Please note that for the comfort of future guests and to maintain our newly restored interiors, The Venetian Terrace, Dorsoduro adheres to a strict 'no smoking policy ' and, sorry, pets are not permitted.

Children 

Due to the historic design of the altana, unfortunately we are unable to accommodate children at this time.